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Control Room Operations - Managers / Supervisors

The Control Center is the nerve center of the grid - effective Control Room Operations is critical to maintaining and maximizing system reliability.

As a Control Center Manager or Control Room Supervisor, your mission is to help your Control Room Operations team perform at their maximum capability. Your Operators need to sense system status, make judgments, and fire off directives rapidly and effectively. Strong communications also promotes the teamwork and cooperation that is necessary to develop the most responsive and highest performing control center possible.

"Streamline and Accelerate your Workflow"

CROW Control Room Operations Logging—

• is a tool that streamlines the workflow within the control room. CROW can help you simplify, standardize, and accelerate the logging and communications activity of your Operators.
• is a best-of-breed logging tool that allows Operators to log system events in seconds yet helps them capture and organize extremely comprehensive detail when required.
• automates much of the reporting and notification obligations that your team currently satisfies through countless phone calls and emails.
• automatically compiles and delivers customizable reports that your staff may be manually compiling on a daily basis for internal and external stakeholders.

"Stay in The Loop"

The powerful and user-configurable Reporting and Notifications capability keeps you abreast of what you want to know about system status whether you are in or away from the control center. Moments after a critical event is logged in CROW, you will be informed and be able to help your staff react decisively and effectively.

"Unlock Business Process Synergies"

CROW Control Room Operations Logging also provides an opportunity to integrate the control room processes with those outside of the control room thus further streamlining the workflow of your Operators. Significant benefits can be achieved by effectively integrating the exchange of information with Outage Coordinators and Reliability Engineers.

"The Advantage of Auditability"

As a Manager/Supervisor, CROW not only helps encourage best practices and high performance within your organization but also provides you with another important business process element: auditability. Auditability is an important tool for measuring and promoting continuous improvement within your organization. Just as importantly, it provides you with the power to satisfy requests for historical information quickly, accurately, and professionally.

Strengthen your Business Processes. Strengthen your Team. Strengthen your Reliability.

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